Your request
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Technical customer service (m/f/d)
Your Tasks
- Carrying out customer service assignments
- Commissioning, maintenance and repair work on our products at the customer’s premises
- Telephone support for our customers with technical questions
- Technical assessment and inspection of returned goods
- Recording and evaluating complex defects and damage patterns in customer supply systems and helping to develop possible solutions
- Supporting training events for our customers
Your profile
- Completed vocational training in the field of heating technology, sanitary engineering or electrical engineering or comparable training in the field of building or supply technology
- ideally with professional experience as a service technician in the field of heating and sanitary engineering
- Good PC skills, experience with common Microsoft Office programs (Word, Excel, PowerPoint)
- Motivated and team-oriented personality
- IIndependent and solution-oriented way of working
- Willingness to travel in Germany, including overnight stays if necessary
- High level of commitment and flexibility
- Commitment, adherence to deadlines and conscientiousness
We offer:
- extensive training
- Permanent full-time employment
- 30 days of vacation
- Attractive remuneration
- 13th month salary
- company pension scheme
- Tax-free benefit in kind
- Company car also for private use
strawa as an employer:
With over 50 full-time employees, strawa has also established itself as an employer in recent years. As a constantly growing company, our employees are our greatest asset. We are therefore looking forward to training young, motivated people in the coming year.
